Privacy Policy
Last Updated: 02/11/2025
Alturas Consulting LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website(s) and use our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect different types of information to provide and improve our services, including:
A. Personal Information
We may collect the following personal data when you interact with us:
- Name, email address, phone number
- Business name (if applicable)
- Payment information (processed securely via third-party providers like Stripe or PayPal)
- Any other information you provide through our contact forms, appointment scheduling, or account registration
B. Automatically Collected Data
When you visit our website, we automatically collect data such as:
- IP address and browser type
- Device and operating system information
- Website interactions (e.g., pages visited, time spent)
- Cookies and tracking technologies (see Section 4)
C. Third-Party Data
We may collect data from third-party services such as Google Analytics, Facebook Pixel, or email marketing platforms.
How We Use Your Information
We use your data for the following purposes:
✅ Service Delivery – To provide web design, content creation, SEO, and other digital services
✅ Communication – To respond to inquiries, provide support, and send updates
✅ Marketing – To send promotions, newsletters, and personalized offers (with opt-out options)
✅ Website Optimization – To analyze visitor behavior and improve user experience
✅ Legal Compliance – To comply with laws, regulations, and enforce our terms
We do not sell or rent your personal data to third parties.
How We Share Your Information
We may share your information in the following cases:
Business Transfers: If we merge or sell our company, your data may be transferred as part of the transaction.
Service Providers: We use third-party vendors (e.g., website hosting, email marketing, analytics) that may process your data.
Legal Requirements: If required by law, we may disclose your data to government authorities or law enforcement.
Data Retention Policy
We retain your data only for as long as necessary to fulfill our services and legal obligations. When data is no longer needed, we securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify users via email or a website notice.
Last Updated: 02/11/2025
Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.
A. What Are Cookies?
Cookies are small text files stored on your device that help track your preferences.
B. How We Use Cookies
✅ Analytics & Performance Tracking (Google Analytics, Hotjar)
✅ Advertising & Retargeting (Facebook Pixel, Google Ads)
✅ Session Management (keeping you logged in, remembering preferences)
C. Managing Cookies
You can control cookie preferences through:
Third-party opt-out tools (Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout)
Browser settings (block, delete, or allow specific cookies)
“Do Not Track” settings in your browser
Your Rights & Choices
Depending on your location, you have the following rights:
A. General Rights
- Access & Update: You can request a copy of your data or update incorrect information.
- Opt-Out: You can unsubscribe from marketing emails anytime using the “Unsubscribe” link.
B. GDPR Rights (EU Users)
If you are in the European Union, you have the right to:
✔ Request access, correction, or deletion of your personal data
✔ Object to processing or request data portability
✔ File a complaint with a data protection authority
C. CCPA Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
✔ Know what personal information we collect
✔ Request deletion of your data
✔ Opt-out of data selling (we do not sell data)
To exercise these rights, email us at [email protected]
How We Protect Your Data
We implement industry-standard security measures to safeguard your data, including:
🔒 SSL encryption for secure browsing
🔒 Secure payment processing (handled by third parties like Stripe/PayPal)
🔒 Limited access to personal data (only authorized personnel)
⚠ Important: No method of transmission is 100% secure. We cannot guarantee absolute security but take all reasonable steps to protect your data.
Third-Party Services & Integrations
Our website may include links to third-party websites, services, and plugins (e.g., social media, payment gateways, scheduling tools). We are not responsible for the privacy practices of third-party sites.
Some third-party providers we use include:
✅ Google Analytics (User Behavior Analysis)
✅ Meta Pixel (Marketing & Retargeting)
✅ MailChimp (Email Campaigns)
✅ WordPress Plugins (SEO, Forms, E-commerce)
Each third-party service has its own privacy policy.
Contact Us
For any privacy concerns, data requests, or questions, contact us at:
📧 Email: [email protected]
🌍 Website: www.alturasconsulting.com/contact-page/#contactform